WARNING - this will roll back every invoice made since the error and cannot be done if invoices have been put through accounting software.
- Navigate to Lookup/Administration/Utilities
- On the right hand side of the General Tab is a section entitled Invoicing
- ROLL BACK INVOICES :-
- Using the drop down box select the invoice number that you wish to roll back (This will also roll back all invoices above this one in the list)
- Click on the Go button
- Click Ok on the warning pop-up
- Type ROLL BACK INVOICES in the box and click ok
- The invoice will be rolled back and all relevant information will be placed back into the system.
UNINVOICE:- - Select a start invoice number and an end invoice number maximum of 50 invoices inclusive at one time (if you just need to remove one invoice make these values the same)
- Click on the Go button
- Click Ok on the warning pop-up
- Type UN-INVOICE in the box and click ok
- The required Invoices will be undone (The Invoice numbers will be lost and cannot be re-used )
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