This has been found to happen if there are no "Employee" suppliers recorded in the system.
Temporary Work Around:-
Set up a 'bogus' supplier set as an employee, you will never need to use this supplier he just needs to be in the system
Version 6.6.902
Developer: TB
Temporary Work Around:-
Version 6.6.902
Developer: TB
After yesterdays update it has been found that Journease can crash if there are no saved addresses set against a customer - Crash shows as Error 6 Description: overflow
Version 6.6.848
Developer: TB
After yesterdays update it has been found that Journease crashes with a Run Time error "97" Can not call friend function on object which is not an instance of defining class
Version 6.6.848
Developer: TB
Balance Sheet total is showing incorrect totals for the Batch if there are Additional Prices that have a Zero Rate VAT
Version 6.6.846
Developer: TB
Altering a remembered Collection / Delivery address on the Customer screen (Address Tab) was sometimes causing Journease to crash
Version 6.6.846
Developer: TB
Clients connected through the new Azure App Servers are finding that the job screen is opening in Full Screen by default instead of mid level
Version 6.6.824
Developer: TB
Issue with viewing uploaded Images (HC PODS) on the Job Screen, getting error requesting Adobe install
Version 6.6.824
Developer: TB
SDCN is showing error when trying to post a job - this has been an ongoing issue
Version 6.6.798
Developer: TB
If you only have log in credentials for SCDN and not Courier Network then when trying to post a job to the SCDN the "post advert to selected exchanges" button is greyed out
Temporary Work-around:
Navigate to Lookup > Administration > Third Party Vendors > Courier network and enter some credentials (these can be anything as they are not validated at this point)
Enter the required fields and save the third party vendor
When posting a Job to the exchange ensure that Courier Exchange is UN-TICKED otherwise you will get a post error when you proceed.
The "post advert to selected exchanges" button is now active
Version 6.6.767
Developer: TB
When a job number is entered that does not exist in the database it is causing Journease to Crash
Version 6.6.767
Developer: TB
On the Supplier Match Invoices screen, when trying to order by a date field, the column only orders by the DAY part and not the whole date
Version 6.6.767
Developer: TB
Devices that are upgraded or are using Android v9 (PIE) cannot receive push notifications, this is due to a change in the security requirements for push notifications on Andoir v9(PIE)
Temporary Work-around:
Drivers will still be able to get Jobs but will need to manually sync the device, this can be done by clicking on the three dots in the top right corner of the screen and selecting Synchronise
Android Mobile Version 1.2.1.202
Developer: Lorraine Bias
Bug where the date set by the user, on the Job Tracking and Trace screen, is not being recognised when adding details to the tracking history, instead entered date/time is being used - this then transfers to the Web Tracking page.
Support Technician: MJB
Bug where when the Live Console automatically refreshes, the curser will move the focus to the status field of the first job in the top screen.
Bug where when entering details of POD and pressing TAB key to move to next field, the curser will move the focus to the status field of the top Job Address in the list.
Developer: TB
Bug where automatic emails are being bounced back as unsendable:-
This issue appears when you are using Optimise Route when creating a Job, when you click on Calc j'ny, with the Optimise stops tickbox selected, Journease adds the address position as an email address, subsequently any auto-emails sent out to these addresses will flag an error to say that it is unsendable.
Temporary Work-around:
Developer: TB
Bug where when creating a Job on Journease Mobile, clicking on the save button after entering Job details does not upload the Job, clicking on the back button will warn you that the details entered will be lost but still posts the Job Twice.
Temporary Work-around:
Developer : LB