The status of each of our server clusters is listed below and will be updated if a problem arises.
STATUS | LEGENDDESCRIPTION |
|---|---|
GOOD | Server working as expected - no known issues |
| ERROR | Some services may be unavailable to some customers |
| DOWN | Server is Down, all customers will be unable to use functions that require this server |
| SERVER | ROLE | STATUS |
|---|---|---|
| File Servers | Report Creation | ERROR |
| Gateway Servers | Manage connections to the services | ERROR |
| Host Servers | Journease Application | ERROR |
| Database Server | Access to customers database | ERROR |
| SERVER | STATUS | ISSUE | SERVER DOWN TIME | SERVER UP TIME |
|---|---|---|---|---|
Host / Database /Gateway / File | ERROR | We are experiencing a problem across the board currently which is causing Journease to run extremely slowly and in some cases is causing Drop outs and problems logging in | 13:00 | |
| File Servers | DOWN | Server Down error - shown as ERROR 52 in Journease Application | 09:10 | 10:05 |