This can now be accomplished by logging onto https://www.journease.co.uk/remote-support and selecting "connect to a journease technician" in the same way that connection to a PC is established.
Note this will allow the technician to view but not control the IOS device
Android will offer full remote control of the device.
Connection now made through connectwise
| Highlight important information in a panel like this one. To edit this panel's color or style, select one of the options in the menu below. |
The content by label feature displays related articles automatically, based on labels you choose. To edit options for this feature, select the placeholder below and tap the pencil icon.
|