Problem

How to install Journease Software on a windows PC -

Journease Azure Users please scroll to bottom of the Solution window

Solution

To Install Journease onto another PC (Cloud Users):-

Journease Azure Users

Open Control Panel
Open Remote App and Desktop Connections
On the first page enter UserName@journeasecloud.com then press Next
On the next page click Next
Enter your log in credentials as emailed to you by Journease Staff when you signed up. These should be in the form:- UserName@journeasecloud.com and Password
Tick the Remember me box then click OK
Once it has finished testing the connection click Finish
On the connection details page click on View Resources
In the box that opens Right click on the Journease Icon and select Copy
Go to your desktop, Right click and select Paste
This is the end of the set up, double click on the new icon to open Journease - NOTE the first time you do this a prompt box may pop up, if so tick the Dont ask me again for the remote connections from this publisher box and click Connect

Note that you can install Journease software on as many PCs as you wish, however you can only run one instance per licence at any one time, this means that if you only have one licence and have Journease installed on two PCs only one PC will be able to log on at a time, should the second PC log on using the same account then the first PC will be disconnected. If you wish to run Journease on multiple PCs simultaneously you will need to acquire multiple licences.

Non Cloud Users will need to contact Journease Support on 0117 9586 180 to have the standalone version installed and activated.

Related articles

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Installing Journease Software
Page:

Setting up Journease on a Windows PC
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Matrices
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Additional Prices and Costs
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Mobile App Users

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