Share Android or IOS Device screen with a Journease Technician


When requiring assistance to troubleshoot an error on an Android or IOS device


This can now be accomplished by logging onto and selecting "connect to a journease technician" in the same way that connection to a PC is established.

Note this will allow the technician to view but not control the IOS device

Android will offer full remote control of the device.

Connection now made through connectwise