Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

SERVERROLESTATUS
File ServersReport Creation GOOD
Gateway ServersManage connections to the servicesGOOD
Host ServersJournease ApplicationGOOD
Database ServerAccess to customers databaseERROR

...


Current Issues

Database

ERROR whos This has now been narrowed down to a specific server - a fix has been initiated and we are currently waiting for that to filter down to the server
Update TimeSERVERSTATUSISSUESERVER DOWN TIMESERVER UP TIMEISSUE
 14:10Database SQL-02This has now been narrowed down to a specific server - a fix has been initiated and we are currently waiting for that to filter down to the server
 13:40Database SQL-02We are experiencing a problem with one of our database servers currently which is causing Journease to run extremely slowly and in some cases is causing Drop outs for customers who's Database resides on this server.

...

Server Status history

SERVERSTATUSISSUESERVER DOWN TIMESERVER UP TIME

Database


ERROR

SQL-02 Running but limited

 13:40

 14:10


File ServersDOWNServer Down error - shown as ERROR 52 in Journease Application

  09:10

 10:05