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| SERVER | ROLE | STATUS |
|---|---|---|
| File Servers | Report Creation | GOOD |
| Gateway Servers | Manage connections to the services | GOOD |
| Host Servers | Journease Application | GOOD |
| Database Server | Access to customers database | ERRORGOOD |
Current Issues
| Update Time | SERVER | ISSUE |
|---|---|---|
| 14:43 | Database SQL-02 | An update has now been actioned on the server, this has now fixed the speed issue. |
| 14:10 | Database SQL-02 | This has now been narrowed down to a specific server - a fix has been initiated and we are currently waiting for that to filter down to the server |
| 13:40 | Database SQL-02 | We are experiencing a problem with one of our database servers currently which is causing Journease to run extremely slowly and in some cases is causing Drop outs for customers who's Database resides on this server. |
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| SERVER | STATUS | ISSUE | SERVER DOWN TIME | SERVER UP TIME |
|---|---|---|---|---|
Database | ERROR | SQL-02 Running but limited | 13:40 | 14:43 |
| File Servers | DOWN | Server Down error - shown as ERROR 52 in Journease Application | 09:10 | 10:05 |
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