Problem
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I need to access Journease from a computer i don't usually use / or that Journease is not installed on |
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This information will usually have been passed on to our your main email contact we have for your company.
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In your web browser, Go to this URL (click link below or copy and paste into the address bar)
https://portal.journeasecloud.com/RDWeb/Pages/webclient/
2. You will then be asked to login to the remoteapp server - you need use your usual Journease license login info for this
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5. Then you will be asked to login again - use the same username and password as you did in step 2
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6. If you get a request asking to allow access to resources, such as Printers, Drives etc. - thick the appropriate boxes and select Yes
7. Wait a short while for Journease to load, then login using your normal Journease user id and password
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NB: As usual, if someone is already logged in as user01@journeasecloud.com their session will be ended if you also login to the web based app as user01@journeasecloud.com
NB. When you are finished using Journease , please remember to log out
From Journease menu bar : File > Exit > ‘Are you sure you want to logout?’ > Yes
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2. Exporting CSV from ‘data views’ or ‘browser views’ - This can only now be done using the desktop version of Journeaseby sending the exported file as an attachment to an email address. but note it will not work using the Export Button
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3. Exporting of Accounts files - This can also only be done using the standard desktop version
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