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Journease will collect information about the screen resolution and screen magnification when it first connects to the Application Server (this is when you see the connecting box with the green bar running left to right).

Error on one

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PC 

1. Check that the Magnification setting for windows is set to 100% - if the screen is magnified this can cause errors with the screen resolution when connecting
2. If you require the screen icons to be bigger then reduce the resolution of your screen as opposed to increasing the magnification.

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