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The status of each of our server clusters is listed below and will be updated if a problem arises.


STATUS

LEGEND

DESCRIPTION

GOOD

Server working as expected - no known issues
ERRORSome services may be unavailable to some customers
DOWNServer is Down, all customers will be unable to use functions that require this server

Current Server Status

SERVERROLESTATUS
File ServersReport Creation GOOD
Gateway ServersManage connections to the servicesGOOD
Host ServersJournease ApplicationGOOD
Database ServerAccess to customers databaseGOOD
Web ServicesDelivery Booker, Warehouse PDAs, Journease Mobile, Email ServiceGOOD

Current Issues

Update TimeSERVERISSUE
 11:00API - Web ServiceWe are currently experiencing a problem with our API & Web Service This will affect Delivery Booker, Emails and Warehouse PDAs



 11:17API - Web ServiceThe reported issues have now been resolved and normal service has been resumed
 11:00API - WebServerWe are currently experiencing a problem with our API & Web Service This will affect Delivery Booker, Emails and Warehouse PDAs

Server Status history

SERVERSTATUSISSUESERVER DOWN TIMESERVER UP TIME
Web ServicesERRORproblem with our API & Web Service This will affect Delivery Booker, Emails and Warehouse PDAs 11:00 11:17

Database


ERROR

SQL-02 Running but limited

 13:40

 14:43
File ServersDOWNServer Down error - shown as ERROR 52 in Journease Application

  09:10

 10:05
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