Problem
Please be aware that this method will only work for an invoice that has Just Been Created, for other invoice corrections refer to the Credit Note FAQ
Solution
If you have just created an invoice or batch of invoices and realised that you didn't mean to process them then you can roll them back
WARNING - this will roll back every invoice made since the error and cannot be done if invoices have been put through accounting software.
- Navigate to Lookup/Administration/Utilities
- At the bottom of the General Tab is a section entitled Invoicing
- Using the drop down box select the invoice number that you wish to roll back (This will also roll back all invoices above this one in the list)
- Click on the Go button
- The invoice will be rolled back and all relevant information will be placed back into the system.
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