Completed Jobs not showing on self-billed invoice

Problem

We have created an invoice for self billing however some completed jobs are not showing

Solution

This can be caused by a number of reasons, the most common is that the date for set up of self billing is later than the date of completion of the Jobs

Check the date that the missing Jobs were completed
Open Journease and navigate to Lookup/Supplier & Driver Details/ and select the supplier in question
On the suppliers page check the date set against self billing
This date needs to be before the date that the jobs were completed for them to show in the Jobs Costs To Be Paid list in Finance/Supplier - Self Billing
1. Note: This should only be done if jobs are missing to allow them to be self billed. Do not change the date to one before the required self-billing documentation has been signed as this would constitute an illegal act

Completed Jobs not showing on self-billed invoice

Problem

Solution

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