Problem
We have created an invoice for self billing however some completed jobs are not showing
Solution
This can be caused by a number of reasons, the most common is that the date that self billing was set up is later than the date of completion of the Jobs
- Check the date that the missing Jobs were completed
- Open Journease and navigate to Lookup/Supplier & Driver Details/ and select the supplier in question
- On the suppliers page check the date set against self billing
- Change this date to before the date that the jobs were completed for them to show in the Jobs Costs To Be Paid list in Finance/Supplier - Self Billing
- Note: This should only be done if jobs are missing to allow them to be self billed. Do not change the date to one before the required self-billing documentation has been signed as this would constitute an illegal act
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