We are now seeing mobile devices with camera resolutions of 27mpx, 48mpx and even 108mpx. While this is nice for mobile users to grab some great shots of their lives, it does not bode well when using these devices for Image Capture on Journease Mobile
Firstly, the compression needed on these photos to get them to fit on a standard report will change the captured image to a very poor quality.
Secondly, the size of the image files that are being sent to Journease from these Mobile Devices will drastically increase the data usage of Journease Mobile and in some cases can stop the Mobile from updating the Job Address as it takes such a long time to send that much data that the API link "Times Out".
Some of the new Mobile Devices have multiple cameras available and when an image is taken it will take multiple images, although it will only show as one image having been taken on the mobile device, when this information is sent through to Journease it will import multiple images (one for each of the camera lenses on the mobile), this again can cause issues with data usage and size of files transferred.
Because of this it is recommended that the maximum camera resolution used for Journease Mobile Image Capture (and POD Image Capture) is no more than 12mpx and a single camera be used.
NOTE:- this is a recommendation not a decree and the use of High REs Modern Mobile Devices is your choice, but please bear the above in mind when opting to use newer devices.