Journease Mobile not synchronising Job data

Problem

New Jobs, Job updates or GOB/POD information not being sent or received on the mobile device.


Solution

The most common cause of this is when the mobile device is in a bad signal area.

If this is the case then any information will be stored on the mobile device until it can be sent to the Journease database, or in the Journease database until it can be sent to the mobile device i.e when you are in a good signal area.