How do I view current and previous invoices relating to my Journease subscription

Owned by Mark Jason Brumpton
Last updated: Oct 09, 2018 by John Fryer (Unlicensed)
1 min read

Problem

My invoice has not been sent or I wish to view previous invoice statements for my Journease subscription 

Solution

We recommend that you sign up for the customer portal where you can view all your journease invoices as well as other items relating to your subscription

If you have not yet signed up for the customer portal

  1. Navigate to www.journease.co.uk and click on Customer Login in the top right corner
  2. Click on Setup an Account
  3. Enter your company ID - This can be found in Journease by navigating to Help > About
  4. Enter a Username - This is your choice of username for logging in
  5. If an account has already been set up against this company ID you will see a warning to say that you have an account, If you cannot remember your log in details please contact Journease Support on 0117 958 6180
  6. If an account does not exist an email will be sent to the main email account associated with your company, This email will confirm sign up and provide you with a password

Once you have created an account or if you already have an account navigate to https://support.journease.co.uk/ 

  1. Input your username
  2. Input your password - If you cannot remember your log in details please contact Journease Support on 0117 958 6180
  3. Click the Login button


We are constantly adding new content to the customer portal to allow you to view more details about your subscription