Journease is freezing when trying to open a window

Owned by Mark Jason Brumpton
Last updated: Aug 18, 2017 by Pat Jefferies (Unlicensed)
1 min read

Problem

When trying to open a window Journease freezes and will not open

Solution

Re-open Journease

  1. Close Journease Software down and wait for approx. 1min
  2. Re-open Journease and log back in
  3. Try to re-open the window
  4. If it still fails to open, or if Journease fails to log in correctly then call our support team - please have available the following details:-
  • Log on username
  • the last table that you updated before Journease froze,
  • the changes that you made to that table