Saving my login Credentials

Owned by Mark Jason Brumpton
Last updated: Dec 14, 2020

Problem

When you log onto Journease there is no option to save your details (If using windows 10 then please refer to Cannot save log in password on windows 10 )

Solution

Follow the steps below to put your credentials into windows credential manager

Pictures below are to help guide you through the process

  1. Press on your keyboard to open the run command (fig 1)
  2. Type control and press OK to open the control panel on your PC
  3. In the control panel ensure that Small icons (Fig 2 - 1) is selected and then open Credential Manager (Fig 2 - 2)
  4. In Windows Credential Manager ensure that Windows Credentials (Fig 3 - 1) is selected then click on Add a Windows Credential (Fig 3 - 2)
  5. Enter portal.journeasecloud.com (this is case sensitive so needs to be exact) into the top line (Fig 4)
  6. Input your Full User name (e.g. USER01@journeasecloud.com)
  7. Input your Journease Cloud password (the one we gave you when you signed up)
  8. Click OK
  9. In Windows Credential Manager ensure that Windows Credentials (Fig 3 - 1) is selected then click on Add a Windows Credential (Fig 3 - 2)
  10. Enter JOURN-CBLB-01.journeasecloud.com into the top line (Fig 4)
  11. Input your Full User name (e.g. USER01@journeasecloud.com)
  12. Input your Journease Cloud password (the one we gave you when you signed up)
  13. Click OK

Close down the Credential Manager and the Control Panel

The next time you open Journease, by double clicking on the desktop icon, you will automatically log in without need to enter your credentials again


fig1

fig2

fig3

fig4